Terms & Conditions

Terms and Conditions

Kfaith Holdings (Pty) Ltd

1. Introduction

These Terms and Conditions (?Agreement?) govern the use of services and products provided by Kfaith Holdings (Pty) Ltd (?Company?, ?we?, ?us?). By accessing our software, SaaS platforms, or engaging our development services, you (?Client?, ?User?) agree to these terms.

2. Services

We provide:

Software-as-a-Service (SaaS) products

Custom software development

Web and mobile application development

Technical consulting and support

Specific details will be defined in a Service Level Agreement (SLA) or Statement of Work (SOW).

3. SaaS Usage

Access is granted as a limited, non-exclusive, non-transferable license

Users must not:

Reverse engineer or copy the platform

Use the service for unlawful purposes

Attempt to gain unauthorised access

We reserve the right to suspend accounts for violations.

4. Client Responsibilities

Clients must:

Provide accurate information

Ensure lawful use of software

Maintain confidentiality of login credentials

Comply with applicable South African laws

5. Fees and Payment

Pricing is defined in agreements or on our website

SaaS subscriptions are billed monthly or annually

Custom development may require deposits

Late payments may result in service suspension

All amounts are in South African Rand (ZAR) unless stated otherwise.

6. Intellectual Property

SaaS products remain the property of Kfaith Holdings

Custom-developed software ownership transfers only after full payment (unless otherwise agreed)

We retain rights to the underlying frameworks, code libraries, and tools

7. Data Protection & Privacy

We comply with the Protection of Personal Information Act (POPIA).

Use of our services is also governed by our Privacy Policy.

8. Confidentiality

Both parties agree to protect confidential information and not disclose it without consent.

9. Warranties & Disclaimers

Services are provided ?as is?

We do not guarantee uninterrupted or error-free service

We are not responsible for third-party integrations or failures

10. Limitation of Liability

To the fullest extent permitted under South African law:

We are not liable for indirect or consequential damages

Liability is limited to the total fees paid by the Client

11. Termination

We may suspend or terminate services if:

Terms are breached

Payments are not made

Illegal activity is detected

Clients may terminate with written notice as per the agreement.

12. Force Majeure

We are not liable for delays caused by events beyond our control.

13. Governing Law

This Agreement is governed by the laws of the Republic of South Africa.

14. Dispute Resolution

Disputes shall first be resolved amicably. If unresolved, they may be referred to arbitration in South Africa.

15. Contact

Kfaith Holdings (Pty) Ltd

Email: kfaithdevelopers@kfaith.co.za

Phone: 0725750284